Wellbeing Info

Cleaning your sex toys helps to prevent infections, as bacteria can linger if they aren’t cleaned regularly. 

If you did not keep the box your product came in, the best way to store it is in something sealable, ideally with a zipper or velcro, and best of all something that you are able to wash. 

You may want to consider cleaning your toy before you use it to make sure that nothing unwanted goes near your vagina.

Premium Cleaning Spray
Premium Cleaning Spray

Premium Cleaning Spray

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The Premium Cleaning Spray by Lelo is a must-have to ensure that your products are kept hygienic, giving you a worry free pleasure experience.  

No alcohol or parabens have been used in the ingredients and it is safe to use with both Lelo and any other self-care products.

To get the most out of your spray, apply it to your product, leave for 5 seconds, rinse and dry.

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Product Specifics
  • Alcohol-free and paraben-free formula
  • Suitable for use with silicone, rubber and latex toys 
  • Avoid contact with eyes and do not swallow
Delivery & Returns

Return Policy

There is a 14 days returns policy on all items, anything outside of this will not be eligible for a return.

  • The goods must not have been used and still be in their original packaging.
  • Adhesive tape must be avoided on the original packaging when returning items.
  • All shipping costs related to the return of the items will be charged to the customer.
  • Until items are received they are under full responsibility of the customer.
  • If the item is faulty please provide details in full to our customer support team.

Please contact hello@weareopaya.com with the required information below and one of our team will be able to assist.

Refund Policy

 We will only issue a refund if the following criteria are met:

  • The fulfilment centre has received the goods.
  • Items are undamaged, unopened and in their original packaging, unless faulty.
  • Goods are sent within 14 days of receipt. 

The customer will be responsible for any delivery charges incurred when sending a return. The refund will be applied to the original payment method, please note this may take between 5-10 working days.

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