Delivery & Returns
There is a 14 days returns policy on all items, anything outside of this will not be eligible for a return.
- The goods must not have been used and still in their original packaging.
- Adhesive tape must be avoided on the original packaging when returning items.
- All shipping costs related to the return of the items will be charged to the customer.
- Until items are received they are under full responsibility of the customer
- If the item is faulty please provide details in full to our customer support team
Please contact email@example.com with the required information below and one of our team will be able to assist
- Full name and address
- Order number
- Detailed description if item is faulty
We will only issue a refund if the following criteria are met:
- The fulfilment centre has received the goods.
- Items are undamaged, unopened and in their original packaging, unless faulty.
- Goods are sent within 14 days of receipt.
The customer will be responsible for any delivery charges incurred when sending a return. The refund will be applied to the original payment method, please note this may take between 5-10 workings days.